Privacy Policy

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Effective Date: 08/05/2025

Xenvo Call (“we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

a. Information You Provide to Us:

• Name
• Email address
• Phone number
• Company name
• Job title
• Any other information submitted through forms or during scheduled calls

b. Information Collected Automatically:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device identifiers and operating system
• Referring website or source

2. How We Use Your Information

We use your information to:

• Provide and manage our services 
• Respond to inquiries and requests
• Schedule consultations or quotes
• Send service-related updates and communications
• Improve our website and marketing efforts
• Comply with legal obligations
   

3. Legal Basis for Processing (For EU Visitors)

Under the General Data Protection Regulation (GDPR), we process personal data only when:

• You have given consent
• It is necessary to perform a contract
• It is required to comply with a legal obligation
• We have a legitimate interest that is not overridden by your rights
   

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Third-party service providers (such as scheduling tools or CRM systems)
• Legal or regulatory authorities when required
• Business partners or contractors working under confidentiality agreements
   

5. Your Rights

a. California Residents (CCPA):

If you are a California resident, you have the right to:

• Request the categories and specific pieces of personal data we have collected 
• Request deletion of your personal data
• Opt out of the sale of personal data (we do not sell your data)
• Exercise these rights without being discriminated against
   

To make a request, contact us at: support@xenvocall.com

b. EU/EEA Residents (GDPR):

If you are located in the EU/EEA, you have the right to:

• Access your personal data 
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with your data protection authority
   

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to improve your experience. You can adjust your browser settings to refuse cookies or notify you when cookies are being used.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For any privacy-related questions or requests, please contact:

Xenvo Call
13475 Atlantic Blvd Unit 8
Jacksonville, FL 32225

Email: support@xenvocall.com