Custom Call Center Solutions That Work Like They’re In-House

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When your customers call, they expect more than just answers — they want clarity, respect, and solutions. Our inbound support team is trained to handle customer inquiries, order processing, appointment scheduling, and more. We adapt to your workflows and speak in your brand’s voice.

Common use cases:

• General customer service
• Order management
• Help desk support
• Appointment scheduling
• Tier 1 technical support

Need to reach your audience directly? Our outbound agents handle sales follow-ups, client check-ins, market research, and other proactive outreach campaigns. We focus on quality conversations, not just call volume.

Common use cases:

• Warm and cold calling
• Lead qualification
• Customer surveys and feedback
• Event or appointment reminders
• Upselling or renewals

Your customers deserve consistent and courteous care. Our agents manage tickets, resolve complaints, and assist with day-to-day needs across multiple channels, including phone, email, and chat if needed.

Support options include:

• Multichannel communication
• Escalation handling
• Returns, refunds, and billing inquiries
• Post-sale follow-ups

 Our team can schedule, confirm, and follow up on appointments with efficiency and accuracy, all while working inside your preferred calendar or CRM system. We’re ideal for service-based businesses looking to reduce no-shows and increase productivity.

Industries we often serve:

• Healthcare and clinics
• Insurance agencies
• Home services and repairs
• Real estate and property management

First impressions matter. Xenvo Call can act as your front desk, answering calls professionally, routing messages, and ensuring your business is always represented with clarity and care.

What’s included:

• Call answering and message taking
• Call routing and transfers
• Customized greetings
• After-hours voicemail management

Let our team help you separate serious leads from tire kickers. We ask the right questions, qualify prospects based on your criteria, and either transfer them directly or send them to your sales pipeline with detailed notes.

Ideal for:

• Insurance agencies
• Real estate agents
• Law firms
• Marketing and ad agencies